Info & Procedures
PLEASE READ ALL of our 2022 Important Info:
2022's Santa Experience will be located at:
Pearl River United Methodist Church
130 Franklin Ave. Pearl River NY 10965
We will be in the Fellowship Hall Building (entrance on S John St)
Upstairs, 2nd floor Classroom
Please wait in upstairs hallway until Santa's staff comes for you.
(There will be signs to direct you upstairs. Sorry there is no elevator.)
PAYMENT: To minimize stress with transactions on the day-of the session,
Please PRE-PAY your remaining balance digitally ($250) before our session.
Venmo: @Melissa-HeartDesign (last 4 phone digits 1244)
Paypal link: https://paypal.me/heartdesignstudios
If you cannot pay with either of these, please email me and I will send you a Paypal invoice.
PLEASE ARRIVE at least 5-10 minutes BEFORE FOR YOUR SESSION TIME.
You may wait in the upstairs hallway waiting area.
Please DO NOT ENTER Santa's studio until staff tells you we're ready!
Use your wait time to clean faces, fix outfits, & be ready to go when you are called in!!
RESTROOMS- follow signs down the hallway waiting area to the bathrooms.
DO NOT BE LATE! YOU WILL MISS THAT TIME FROM YOUR SESSION!
We have a strict schedule, & our time slots are strategically in place for the day. If you are late, we can not make up that time!
To keep our guests and employees safe, we ask all guests:
DO NOT VISIT SANTA EXPERIENCE IF ANYONE IS SICK!
Refrain from visiting if you, or a household member is sick, has a fever, had a fever within 24hrs (unmedicated).
If you need to CANCEL your session, PLEASE inform us as soon as possible!
(914) 522-1244 call/text
-- On the day of Santa Experience, this contact will be very busy and may not respond quickly. --
There are no deposit refunds for cancellations or no-shows, as stated at booking & contract.
OTHER TIPS FOR A GREAT SESSION:
-SCARED CHILDREN: If you think your child might be SCARED of Santa, PLEASE HAVE AN ADULT PREPARED TO GET INTO THE PHOTOS TO HOLD THEM IF NEEDED! Time is limited so we do not have time to wait for children to warm up to Santa.
-BABIES: Since this is an interactive photo session, Santa cannot hold babies during the entire session. Babies who are not yet sitting up will need an adult to sit in the session to hold them, OR if they are sitting, we have a highchair to seat them in next to Santa.
-Hungry= Cranky: Please make sure that no one is hungry (or hangry!) during their session, so PLEASE feed children ahead of time.
-Napping Children: If you have an afternoon session time, & your children are still at napping ages, please make sure they are napped before their session so they are not cranky.
-Attire: Dress festive & colorful, classic & timeless!!! Colors really pop for these sessions… red, green, blue, yellow, etc.
Please avoid wearing black, or shirts with large graphics & logos!
-IF PARENTS ARE PLANNING TO GET INTO A PHOTO for a family portrait, please let me know.
We ask for patience & consideration on the day of Santa Experience.
If there are any additional measures you need, please let us know. We want your children to have the most amazing and magical experience possible!
Thank you so much & we look forward to seeing you for your Santa Experience!